Billing
Bundled and converged billing made easy! Our tightly controlled sales, Provisioning and data entry rules allow for accurate and timely billing. Flexibility of billing keeps revenue flowing and reduced customer’s bill shock. Wide ranging telecoms products as well as energy can be packaged and billed on a single invoice.
Our converged and modular systems are designed to manage a comprehensive set of services so that ultimately you are able to bill your customers accurately and on time. Whether you are, a Network Provider, a Reseller or an MVNO we have the capability to provide the level and depth of billing service to satisfy your business and the market you operate in. Billing your customers shouldn’t be the most complicated part of your business and our systems and services manage this very well. Whether the sales and provisioning was done by our systems or we received the data via APIs or manually, billing will take place by the set of rules and charging defined by your business within the product catalogue and business rules in the rating process.
Our bills are clean, concise and contain all the complimentary data your customer requires to understand what they are being charged for and what they have to pay.
- Each rental and setup charge can carry references such as A-End/B-End addresses, PO number, Service reference, additional invoice notes, frequency, quantity and charge.
- With the use of front page categories you are able to separate your broadband charges from mobile and landline on a unified bill.
- Services can be bundled and priced accordingly
- Upgrades and downgrades are clearly illustrated on the bills
- You can include revenue share within the bill to net off chargeable services or provide a separate self bill tax invoice.
- Setup and Pro-rated charges can be billed instantly without waiting for the customer’s billing day to manage their bill shock and have better cash flow for you.
- Invoices can be emailed or sent in a print file to your print house.
- All invoices by default appear on ebilling and available to your staff as well as customers.
- Comprehensive call analysis and drill down spend reports available on ebilling for your customers to view and download.
- Dashboards on ebilling provide your customers with key information related to their bills, services and unbilled charges.
- Comprehensive pre and post billing reports and trends reporting allow you to monitor your revenue closely.
- Key traffic reports are included in the bill to provide your customers with intelligent information on their call usage. Full itemisation is available online and can be presented on paper bills also.