Converged Services
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Business Cycle diagram
Crystal ASP suite of systems are designed for Network Providers, Resellers and MVNOs to manage a complete customer life cycle from Campaign Management right through to Customer Management.
Our converged systems will interact with each other to execute well defined and configurable workflows to manage the journey of your customer through key stages:
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Product and Campaign Management (Prospecting)
Our Product setup and campaign management allows you to reach out to your prospects with the right mix of products.Read more -
Sales Cycle
Taking you through the sales journey with ease and confidence to maximise closing. Integration with 3rd parties is possible to check for service availability and pre authorise payment methods.Read more -
Provisioning
We provision wide range of telecoms and energy products with best of breed suppliers through tightly controlled automated interfaces. Where required we can work with a supplier that lacks automation and control the provisioning process via tasks and tickets.Read more -
Billing
Our tightly controlled sales, Provisioning and data entry rules allow for accurate and timely billing. Flexibility of billing keeps revenue flowing and reduced customer's bill shock. Wide ranging telecoms products as well as energy can be packaged and billed on a single invoice.Read more