VP Billing Vodafone UK

« Business process improvement, IT cost reduction, customer churn reduction and business growth through speedy product launches are some of the benefits we achieved since we installed UNO »

Senior Voice Product Manager Vodafone

« One of the key benefits for my department is that our time-to-market for new products launch has been reduced quite dramatically. The Sales & Marketing and Billing teams now talk the same language as ourselves. »

Senior Project Manager

« Crystal really solidified their reputation for delivering complex projects in challenging environments without impacting negatively on the overall service and programme.. To be able to handle it (seemingly effortlessly) as “simply another sub-project” in an already daunting project plan was impressive indeed. »

Wholesale Pricing Manager

« An increasingly important channel for us is the Reseller channel (Volume Partners). While we anticipated that the Crystal ASP Reseller offering would be inherently strong, we have been hugely impressed to see that it also offers a White Labelling opportunity that could convert dealers to resellers and reduce churn with existing partners »

Head of Working Capital

« Every department has gained from the installation. Finance can now run profitability analysis at Product level due to the interface between UNO and our Finance system, SAP. SAP is updated daily as part of the billing service that is fully managed by Crystal. The stringent month end reporting timelines imposed by our Finance department are no longer a challenge due to daily management and control of the bill runs. »

CTO Imagine

« "A trustworthy, vastly experienced and customer focused system and service supplier, our relationship is one of partnership and it had grown through a consultative and collaborative approach. »