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Orchestration & Provisioning

UNO Orchestration is the lead component within the UNO OSS Suite of products. It is a fully configurable set of processes that allow even the most complex provisioning journeys to be fully or partially automated.


Orchestration and provisioning tasks arise throughout the entire lifecycle of a customer journey and we do not limit automation to the initial service activation.

Our workflow engine (WFM) enables fast and efficient delivery of service. It accepts the output from ‘Order-Entry’ as its trigger and will orchestrate all provisioning steps from the bare-bones data received. It does so by information enrichment throughout each step – all data harvested in a step is available to subsequent steps.

UNO Orchestration manages all interaction with network components, logistics, scheduling, third-party suppliers and other OSS/BSS modules.

Fast communications

It can act upon all notifications received and can have multiple delivery paths.

It also manages all Billing and can send automatic communications out to your end-users such as ‘Welcome Letters’, Activation Texts and e-mails.

Orchestration can be provided as a standalone product to communicate with other systems. It comes fully integrated with the UNO product stack.

25 years working with key industry players

  • Crystal partner´s UK Three brand
  • Crystal partner´s Vodafone Ireland brand
  • Crystal partner´s Vodafone UK brand
  • Crystal partner´s Eir brand
  • Crystal partner´s Imagine brand
  • Crystal partner´s Magnet brand
  • Crystal partner´s Magnet + brand

Technology partners

  • Crystal Technology partner´s Huawei brand
  • Crystal Technology partner´s Microsoft brand
  • Crystal Technology partner´s Oracle brand
  • Crystal Technology partner´s Hewlett Packard Enterprise brand

Senior Billing Manager, Vodafone UK

« Business process improvement, IT cost reduction, customer churn reduction and business growth through speedy product launches are some of the benefits we achieved since we installed UNO »

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